Shipping Policy

At Dolphin Skin, we value our customers and strive to deliver your orders quickly, safely, and efficiently. Please review our shipping policy below:

Order Processing

• Orders are processed within 1–2 business days (excluding weekends and public holidays).

• You will receive a confirmation email once your order has been placed, and another email with tracking details once it has been shipped.

Shipping Time

• Local Orders (Within Pakistan): Delivery usually takes 3–4 business days.

• International Orders: Delivery time may vary between 7–15 business days, depending on the destination and customs clearance.

Shipping Charges

• Within Pakistan: Flat shipping fee of PKR 170 (Free shipping on orders above PKR 2000).

• International Shipping: Charges are calculated at checkout based on weight and destination.

Tracking

• A tracking number will be shared via email or SMS once your order has been shipped.

• You can track your order through our courier partner’s website.

Delays

• Shipping times are estimates and may be affected by weather, holidays, or customs delays. We are not responsible for delays beyond our control.

Address Accuracy

• Please ensure that your shipping details are correct. We are not responsible for undelivered orders due to incorrect or incomplete addresses.

Contact Us

For any shipping-related inquiries, feel free to contact our support team at +92 334 3944904 or email us at dolphinskin.store@gmail.com